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A Letter To Our Customers
Dear Valued NPC Customer,
From our family to yours we wish you all the best during this time of uncertainty and our thoughts are with those
who have been impacted by the coronavirus (COVID-19). Rest assured Neway is monitoring the impact of the
virus and its impact on our business and ability to service your needs.
At this time none of our channel partners are reporting any issues with the supply chain. Certain products, due to
demand, have increased lead times but the majority of the products we provide you are ready to be delivered.
While we continue to monitor the situation very closely, our focus is on ensuring the safety and health of our
team members and doing our part to provide you with safe, reliable packaging products.
We will continue to uphold standards set forth by the CDC, WHO and local government, to do our part in
limiting the spread of the virus within our company and yours. We have asked all employees and visitors to limit
visitations to only ‘essential for business’ needs. We are encouraging the use of tele-conferencing where
appropriate during this time.
Thank you for your business. If you have any questions please reach out to your sales or customer service
representative.
Regards, Russ Freebury
President
Resources:
World Health Organization
Centers for Disease Control and Prevention
Neway Packaging is committed to partnering with our customers for mutual success and growth. We accomplish this by providing quality products, innovative solutions, excellent customer service, and a team of dedicated professionals.
Neway Packaging prides ourselves on being a solution-oriented partner. Whether you are starting a new business and need beautifully branded or stock packaging and low-cost equipment, to an established manufacturer looking to fully automate and re-brand your product, we have the expertise and experience to make your goals a reality. Along with our equipment specialists, we have a team of product and design consultants available to help you obtain the right packaging material at the right price for your application. The options in designing custom packaging is endless.
We have designated product experts to assist you with identifying the right equipment and packaging for your product. They are trained to recognize and implement best processes and design elements to lower your process and packaging cost. Whether you are a small on-line seller or a massive food processing plant, we have the solutions to help you build your business.
Why wait for your equipment to fail? Downtime and emergency service rates can be very costly to a company. Our PM Program provides preventative maintenance service at a reduced annual or quarterly rate. Our factory trained technicians will identify and replace worn parts before they fail.
We service all major brands of packaging equipment. Need us to come on site? Our quick response will have you up and running in no time. Our work is guaranteed and we are sure you will be completely satisfied. Need parts? We are a full-scale packaging distributor and it is reflected in our parts inventory. Our service department is the best in the industry and can quickly help you find the right part for your application.
With over 50 years of combined experience working will all major brands, we are equipped to set up your new packaging equipment or help you relocate your current packaging equipment. Our factory trained technicians ensure your warranties are not voided and equipment is properly installed to meet safety standards and performance requirements.
